Reach Connect

Reach Connect is our web software consultancy arm. Reach Connect represents an impressive body of work delivering bespoke systems and customer portal solutions for clients.

As a full lifecycle technology specialist with over 15 years of experience in the finance industry we will deliver an easy-to-use retail focused website or portal, integration with client systems, bank-grade security, and ongoing maintenance and support.

Whether the technology requirement is targeted at making processes easier through a web-based platform; or a concept for a game-changing application aimed at disrupting a market; Reach can help breakdown the project into manageable parts and prepare project plans that provide budgets and timetables.

What can Reach Connect do for you?


Our technology expertise in the custom development of web-based applications is backed by an impressive body of delivered projects


We offer best practice methodologies to specify technology solutions that integrate with your existing systems and technology services


Our knowledge of online security, our commitment to ISAE3402 Certification and the Project Management accreditations of Reach staff significantly mitigate project risks


Our experience has led to an impressive library of pre-developed code base which means we can expedite projects to help get a new technology service or system delivered within rapid or ambitious timetables

Sutton and East Surrey Water

Self-Serve Customer Account Management Service

Sutton and East Surrey Water, a UK based water utility company engaged The Reach Agency to build and deploy a self-service customer account management portal. A key driver for this project was to reduce the time and administration involved with disconnecting a water service when a tenant moved out of a rental property. Further to this the facility handled the presentation of customer bills and allowed personal details to be updated online.

The Reach Agency - Self-Serve Customer Account Management Service

Financial Account Opening and Rollover

Reach was engaged by the super administration provider Superpartners to deliver a digital Membership Roll Over & Account Onboarding solution for their clients. Available to new and existing customers, the onboarding solution made it possible to electronically roll superannuation monies from one provider to a preferred fund. The delivered solution achieved a significant milestone for the Australian Superannuation and Finance industries becoming the first completely paperless administration process for account opening. This was achieved through the use of a proprietary Know Your Customer (KYC) application processing framework and electronic identity, credit and Anti-Money Laundering (AML) verification. Superpartners owned retirement funds AustralianSuper, HOSTPLUS, HESTA, MTAA and Cbus; it has since been acquired.

The Reach Agency - Financial Account Opening and Rollover

Commonwealth Bank / National Australia Bank – Accounts Receivable Services

Secure Portal for high-volume payment reconciliation

Reach developed a secure web-service interface to Computershare’s large-scale payment processing solution. The portal offered a multi-tenanted Locked-Box Exception Handling service that automated the reconciliation process for tenant account receivables. The solution is marketed by Australia’s two largest banks for their tier-1 clients.

The Reach Agency - Capital Rights Issues & Share Plans websites

Getting Started

  • Get started by contacting Reach for a confidential discussion about your technology concept.
  • Reach will listen to the situation and workout what the best approach will be given the time and budget involved.