Reach Connect

Reach Connect is our web software consultancy arm. Reach Connect represents an impressive body of work delivering bespoke systems and customer portal solutions for clients.

As a full lifecycle technology specialist with over 15 years of experience in the finance industry we will deliver an easy-to-use retail focused website or portal, integration with client systems, bank-grade security, and ongoing maintenance and support.

Whether the technology requirement is targeted at making processes easier through a web-based platform; or a concept for a game-changing application aimed at disrupting a market; Reach can help breakdown the project into manageable parts and prepare project plans that provide budgets and timetables.

What can Reach Connect do for you?

1

Our technology expertise in the custom development of web-based applications is backed by an impressive body of delivered projects

2

We offer best practice methodologies to specify technology solutions that integrate with your existing systems and technology services

3

Our knowledge of online security, our commitment to ISAE3402 Certification and the Project Management accreditations of Reach staff significantly mitigate project risks

4

Our experience has led to an impressive library of pre-developed code base which means we can expedite projects to help get a new technology service or system delivered within rapid or ambitious timetables


Sutton and East Surrey Water

Self-Serve Customer Account Management Service

Sutton and East Surrey Water, a UK based water utility company engaged The Reach Agency to build and deploy a self-service customer account management portal. A key driver for this project was to reduce the time and administration involved with disconnecting a water service when a tenant moved out of a rental property. Further to this the facility handled the presentation of customer bills and allowed personal details to be updated online.

The Reach Agency - Self-Serve Customer Account Management Service

Financial Account Opening and Rollover

Reach was engaged by the super administration provider Superpartners to deliver a digital Membership Roll Over & Account Onboarding solution for their clients. Available to new and existing customers, the onboarding solution made it possible to electronically roll superannuation monies from one provider to a preferred fund. The delivered solution achieved a significant milestone for the Australian Superannuation and Finance industries becoming the first completely paperless administration process for account opening. This was achieved through the use of a proprietary Know Your Customer (KYC) application processing framework and electronic identity, credit and Anti-Money Laundering (AML) verification. Superpartners owned retirement funds AustralianSuper, HOSTPLUS, HESTA, MTAA and Cbus; it has since been acquired.

The Reach Agency - Financial Account Opening and Rollover

Commonwealth Bank / National Australia Bank – Accounts Receivable Services

Secure Portal for high-volume payment reconciliation

Reach developed a secure web-service interface to Computershare’s large-scale payment processing solution. The portal offered a multi-tenanted Locked-Box Exception Handling service that automated the reconciliation process for tenant account receivables. The solution is marketed by Australia’s two largest banks for their tier-1 clients.

The Reach Agency - Capital Rights Issues & Share Plans websites

Getting Started

  • Get started by contacting Reach for a confidential discussion about your technology concept.
  • Reach will listen to the situation and workout what the best approach will be given the time and budget involved.

How can we help you?

We love a challenge! Send us an email about your project or request a call.


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